BedFlow starts with a personal frustration. Since 2021 I've run B&B Burgemeestershof in Flanders — six rooms, a wellness, a garden I'm proud of. Until last year I managed everything with four browser tabs: MyTourist for bookings, Booking-extranet for prices, WhatsApp Web for guest messages, Excel for payments. There had to be a better way.
Your data stays yours. Invoices flow to your own bookkeeping (Yuki, Peppol), you share your calendar through open iCal feeds and you download your account data yourself in the privacy settings. No annual contract on the monthly plans: you pay and cancel per quarter. A PMS is a tool, not a marriage.
BedFlow is a Laravel 12 + Filament v4 app. Under the hood, Channex handles OTA connections (Booking, Airbnb, Expedia, OpenGDS, Check24). We hide no vendors — you always know who does what.
Support is included in every plan, with no quota. Ask BedFlow Helper, the chatbot that knows the manual, or open a ticket: inside BedFlow or by emailing support@bedflow.eu (every email becomes a ticket). Behind those tickets is no call centre but the team that builds BedFlow: a bug gets fixed and shipped instead of passed on. The measured response times are on the pricing page.
PHP 8.3 · Laravel 12 · Filament v4 · Livewire 3 · MySQL · Horizon · Tailwind · Alpine.js. Channex for the OTA connections. Stripe (Bancontact included) for payments. Postal for mail. Yuki and Peppol for invoicing in Belgium, InvoiceXpress in Portugal. TextMeFlow for WhatsApp.
The big PMS players (Mews, Cloudbeds, Lodgify) target 20+ rooms. The small vacation-rental tools (Smoobu, Lodgify, Hostaway) target holiday homes. The Belgian tools (MyTourist) stay in invoicing. There's a gap in the middle: a B&B operator with 4-10 rooms who also needs Belgian VAT invoicing, wants WhatsApp guest contact, and isn't paying €200/month for two separate tools. That's where BedFlow lives.
Several properties in one account, with a property switcher (from Pro) · Dynamic pricing by occupancy and season (from Pro) · A white-label booking widget without the BedFlow credit (from Pro) · Google Hotel Ads and Vacation Rentals (from Starter) · WhatsApp through TextMeFlow (included from Starter) · A mobile app for iOS and Android · BedFlow Helper, the chatbot, and a ticket system for support.
BedFlow is a product of Fades Management EOOD. A question about your account or an invoice? Email support@bedflow.eu or open a ticket in BedFlow.
"Software is not a monument. It evolves with your business. We build BedFlow as a tool that grows with you, not a church to pray in."
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