Manual / Migration

Parallel phase with webhooks

Updated on 2026-10-01

What is the parallel phase?

After the import, you can keep working in MyTourist for a while, while you try out BedFlow with real data. MyTourist then remains your main system: new bookings that come in there also appear in BedFlow.

That way you can test BedFlow without any risk. Only once you feel confident do you switch over completely.

How does it work?

An API key lets BedFlow read your MyTourist data, but MyTourist does not notify BedFlow automatically when something changes. BedFlow also no longer fetches data from MyTourist periodically. That is what a webhook is for: an address that you set up in MyTourist. For every event relating to a booking, MyTourist sends a notification to that address, and BedFlow fetches that booking (and the associated invoice).

The webhook only works for a property you transferred with the MyTourist wizard: that is where the API key belongs.

Step 1 — Your webhook URL

In the last step of the wizard (Done), under Activate live sync (optional), you will find your own webhook URL, e.g.:

https://bedflow.eu/webhooks/mytourist/aB3kP9xQ2mL7nR5tY8wE1zU4vH6cI0sD9fG2jK4o

The long code at the end ensures that only your MyTourist account can write to your property in BedFlow. Click Copy: you will need the URL straight away in MyTourist.

Lost it? Request it via a support ticket.

Step 2 — Paste into MyTourist

In MyTourist:

  1. Open the webhook settings.
  2. Add a new webhook.
  3. Paste your BedFlow webhook URL under URL.
  4. Tick the booking notifications: a new booking, a change, a cancellation, a check-in and a check-out.
  5. Set the webhook to active and save.

Step 3 — Test

Create a test booking in MyTourist (e.g. for yourself, one night). Wait a few seconds and open Daily → Bookings in BedFlow. The booking should be there.

Not visible?

  • Check in MyTourist, at your webhook, whether the notification was sent and whether bedflow.eu responded.
  • Create a support ticket. If the webhook doesn't work, that is a bug, and we fix bugs for free.

What does BedFlow do with the notifications?

Notification from MyTourist What BedFlow does
New or changed booking Fetches the booking and creates or updates it, with the customer and the invoice
Cancellation Sets the booking to cancelled; the room becomes available again
Check-in Sets the booking to checked in
Check-out Sets the booking to checked out

From parallel to fully BedFlow

When you switch over completely:

  1. Put BedFlow's booking module on your website instead of MyTourist's. See The booking widget.
  2. Connect your channels to BedFlow. See Connecting Booking.com.
  3. Delete the webhook in MyTourist and revoke the API key.
  4. Cancel MyTourist whenever you choose.

From then on, BedFlow is your only system.

Doubts or problems?

  • The webhook doesn't work: create a bug ticket; the fix is free.
  • Not sure how to set it up: book a free 30-minute screen-share via bedflow.eu/demo.
  • Help with switching over: support@bedflow.eu.
← Back to category