Housekeeper portal — what does the cleaner see?

Updated on 2026-04-22

The housekeeper opens her link on her phone → a mobile-first view with one card per room. No guest names, no emails, no bookings visible — only what she needs to clean.

The 4 (or 5) room statuses

🔄 CHECK-OUT (orange card)

Guest leaves today.

✅ Checked out at 10:30 — ready to clean
⏳ Still in the room (with breakfast time → expected to be empty from Y)
🕚 The normal check-out time is shown

🧺 BACKLOG (dark orange card)

Backlog detection for bundle cleanings:

Guest checked out on X April, the room has been blocked since (no new guest in between)
No cleaning log since the check-out
Priority: high (top of the list)

🌙 STAYS (blue card)

Stay-over. Light tidy.

"Guest is staying 2 more nights"
Breakfast time shown if known

🆕 NEW GUEST (green card)

New arrival today.

🔥 EARLY badge if an early check-in has been requested and approved (e.g. 13:00 while normally 15:00)
Sits at the top of the list in that case

💤 EMPTY (grey card)

No booking. Optionally a deep clean.

Priority

The list is sorted from high to low priority:

Early check-in rooms (🔥 EARLY)
Check-out not yet checked out + backlog (wait until guest has left)
Check-out already checked out (can start straight away)
Stay-over (light)
New arrival without priority
Empty

One-click action

Below each card: a big green button "I have cleaned this room ✓". One click → a RoomCleaning record is created with housekeeper_id, date, timestamp. The card turns green and shows "Cleaned at HH:MM".

Misclick? The "Undo" link next to it removes the record again.

Auto-refresh

The page polls every 30 seconds → if you check a guest in or update a room she sees it within 30s.

Privacy guarantees

Access via access_token (32 random chars) — not guessable
You can reset the token per housekeeper (the old link no longer works)
Guest details are never visible
Disable the module → all URLs return 404