Migrating from Cubilis (Lighthouse)

Updated on 2026-10-01

At a glance

Coming from Cubilis (now Lighthouse)? Your existing reservations come to BedFlow via a reservation export (.xlsx) that you download from Cubilis yourself and send to us. We import it; you then check your calendar. We don't change anything in your Cubilis account itself.

Order: first the export, then switch the channel

Booking.com allows one channel manager at a time. As soon as you choose our connection (Channex) in the Booking.com extranet, Cubilis stops sending rates and availability — see Connecting Booking.com. So download your export as close as possible to the switchover, so that no bookings fall through the cracks.

Does a Booking.com reservation come in a second time later on via the new channel connection anyway? Don't worry: we recognise it by its reservation code and merge it instead of creating a duplicate. Either way, your calendar will be correct.

Step 1 — Download the export in Cubilis

1. Log in to Cubilis and open your reservation list.
2. Choose the period. Do you also want to bring your history along (e.g. everything from 1 January, handy for your statistics)? Then choose that wider period.
3. Download the list as an Excel file (.xlsx).

Step 2 — Send us the file

Email the export to support@bedflow.eu and include the name of your property. In the same email, state which accommodation name in Cubilis belongs to which BedFlow room.

That little list is more important than it seems: if you ever renamed a room (e.g. the export says "De Burgemeester" while your room is called "3580"), those rows could not otherwise be linked to a room and would be skipped. With your list, we take care of that — you don't need to do anything more.

Step 3 — We import, you check

• The import can safely be repeated: importing the same export twice — or a fresh export over the previous one later — does not create duplicates.
• Everything comes along: Booking.com reservations, bookings via your own website and manually entered reservations. Cancelled reservations come in as cancelled, so your statistics are correct.
• Not a single email is sent to your guests and nothing is pushed to the channels — this is an import, not a booking.

As soon as we are done, you'll hear from us. Then open Daily → Availability and check a few upcoming reservations: right room, right dates, right price.

Imported bookings and invoices

An imported booking does not have a proforma yet. If you need one, e.g. to send the guest a payment link, choose Create proforma on the booking. If the guest then pays online, the payment is booked against that proforma.

Frequently asked questions

Can my history (past reservations) come along too? Yes. When exporting, simply choose a period that covers your history (e.g. from 1 January) — the import transfers past reservations as well.

What about reservations that come in while the migration is under way? Booking.com reservations that still come in via the new channel connection after your export are recognised by their reservation code and merged. Bookings that only ended up in Cubilis in the meantime can be picked up with a second, fresh export — which can safely be imported over the first one.

Do I need to change anything in Cubilis? No. The export is read-only. You cancel your Cubilis subscription yourself as soon as everything is in BedFlow and you have checked it.

Need help?

Other ways to bring in data (iCal, CSV or Excel) are described in Importing your existing data.

Email support@bedflow.eu — we run the import for you and report exactly what was imported and what (and why) was not, if anything.