📖 Manual

Everything you need to know to get the most out of BedFlow — from your first booking to housekeeping. Click a topic on the left or use the search bar.

Getting started

Welcome to BedFlow
Quickstart — 5 minute tour
General settings
Changelog

Creating a new room
Rate management — the pricing engine
Dynamic Pricing
Restrictions — closure days and stop-sale

Manual booking (phone / walk-in)
Room availability — bulk blocks
The booking widget (on your own website)
Creating a quote (for custom bookings)

Automatic payment confirmation
Invoicing — proforma, final, PDF, UBL
Vouchers — selling and redeeming
VAT & tourist tax per municipality

Email automations

Guest journey overview
Editing email texts
Mail log — all sent emails

The guest portal
Guest Page Editor

Housekeeping module — activating
Housekeeper portal — what does the cleaner see?
Schedule — who cleans when?

Communication Log
Guest inbox — Channex messages
Reviews inbox — all reviews in one place

Integrations overview
Channex (channel manager)
iCal feeds (import + export)

Statistics dashboard

Managing customers (debtors)

Products & extras

Managing products & extras
Wellness bookings

How our support works
Bug or question — when do you not pay?
Creating a ticket

Migrating from MyTourist to BedFlow
Generating an API key in MyTourist
Parallel phase with webhooks
What do I do after the migration?

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